Mike was outstanding to work with however as a company U-Haul needs to improve on providing, fulfilling reserved equipment needs. I had made reservations almost 1 month prior to our anticipated closing on sale of our home and closing on new home for: 1-26' van and 1-20' van. On the day prior to pickup I was informed, "sorry we do not have a 26' van available" . Subsequently I had to rent the only other available option, 2- 15' vans which still were not large enough, as well as find yet a qualified 3rd driver. Totally unacceptable and unexplainable. Had I had advanced notification I could have had Ryder in Bangor deliver me the equipment I required/needed. So Mike and Downeast Hub get the kudos but U-Haul as a company sucks based on their ability to meet/service the customers needs.
Calvin J
Downeast Hub
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calais, ME 04619
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I think your doing good now
Mary JAwesome place to rent from. They were very knowledgeable and helpful.
DAVID MVery Professional
LLOYD SNothing, the manager and the team are 100% customer focused and clearly understand the needs and even propose different solutions. 5 stars to them.
AMIR A