I understood the woman was somewhat new at what she was doing in the system or there was a problem with said system. Took more than a half hour to get the vehicle. Stuff happens, it was fine. However she was very snotty when I returned the unit, (went 30 miles in rig)all over a gas charge, I didn’t object to it just told her to charge it. Then she said uhaul is going to make her charge me $30 over the gas, I was fine with that. Then she suggested to take it to the store to fuel it . No thanks, just charge the card please. Found her to be unprofessional, dealt with the other gentleman there named Mike, he was friendly & accommodating.
Stacy C
Downeast Hub
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calais, ME 04619
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Broken light early into trip and the ratchets on the straps were extremely difficult to use. They had a lot of corrosion and did not function properly. But aside from the trailer the service was excellent.
CUTTER HThey forgot the log the trailer back in when I returned it. And I got a call from U-haul. Nothing that would stop me from renting there again everything was straightened out and I didn't have to pay any extra.
BENJAMIN Hnothing needed for improvement good business & nice sincere people thank-you
LLOYD SIt was pleasantly straightforward to book and rent a trailer on short notice. The owner (Mike?) was very helpful in getting me set up and comfortable with the trailer. Smooth transaction all around!
MATTHEW D