Clerk was in informed and has no idea what to do . Stood there for more then 40 minutes while she was on the phone getting instructions from someone on the phone, didn’t even inspect the unit nor did she come out to see if we even had the connection needed and lights. Over all horrible location but area manager was fantastic and help us to the best of his ability. He was a champion but the location is the worse I will never return there
Souzan E
All In One Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2B2N4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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marie kI have had better experiences in the past. This time it left a poor experience. UHaul called me stating they changed my location. They decided to give me $30 discount as it would now cost me further time and travel to south location. On the day off, the store owner Omar calls me to confirm if I am coming to pick up the uHaul , I informed i am in my way from Edmonton and since the store location is changed it would add extra travel time and I would be there at 10.30am.He acknowledges this and As I reach to location to my surprise I found out they cancelled my booking . When connected Uhaul supprot I was given explanation that it my fault that I came late and it was cancelled because I was no show . They told me Location schedule manager will call you . I got a call asking to press 1 to speak to agent and they hung up. The whole thing was messed up. The store owner took hour and half to get me truck and treated me as if he was doing a favour and it was all my fault. He also added higher price than what was quoted and no extra mats that I had requested .
Ashwin AThe starting mileage recorded at pickup was incorrect. The counter attendant entered a mileage that was 20 miles higher than the actual mileage of the truck at the time of pickup. I only noticed this discrepancy after drop-off when reviewing my receipt, thanks to a personal photo I had taken of the starting mileage. This process needs improvement, as customers who trust the counter and don’t double-check the details could end up being overcharged.
Barbra OThe girl who assisted me was very polite, attentive, and carried a pleasant attitude throughout. She made sure everything was handled smoothly and with a smile, which really created a positive experience.
Sukhwinder S