very in experienced customer service, refused to give me a truck.
Xuanfei J
Canadas Best Value Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T2H0J3
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Customer Reviews
- 2.5 Average Customer Rating
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The over charge me for 43$ for gas. It’s Really good that I took a picture before I leave. I was supposed to ask them 3 times next day to finish the contract, after that they overcharged me
Ivan TThe staffs of this location definitely need more training.
Donghyeon KThe location was convenient although the place was tricky for new driver to climb up all the ramps. Staff was ok, but didn’t check my extra equipment that I purchased so I paid extra dollars for nothing.
Uk YDear U-Haul Customer Service, I am writing regarding my recent rental (Contract No: 89415479) on August 29, 2025. I rented the vehicle at 8:47 PM and returned it on the same day at 11:45 PM. When I received the vehicle, the fuel tank was not full, which I documented with a photo of the dashboard at the time of pickup. Before returning the vehicle, I refueled it to the same level as when I received it. I only drove 11 miles during the rental period. I initially received a receipt showing $58 fuel charge, which is correct. However, today I received a new bill for $168, which is incorrect and does not reflect the actual fuel usage. I kindly request that this charge be reviewed and corrected immediately. I have attached the photo of the dashboard and the original receipt for your reference. Thank you for your prompt attention to this matter. I look forward to your reply. Sincerely, Mohammad Haidari
mohammad h