I filled the gas to the level I received. Even submitted the online check list. But they still charged for the gas . I called them very next day and he said he will refund the money, but still haven’t received yet
Mathivathanan S
RedStone & Skyview Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T3N1B7
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- 4.0 Average Customer Rating
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Trailer not equipped with a jack or wheel under the hitch. I had to provide my own jack and blocks just to get the trailer on the ball, and then drag all that around with me. The trailer was too heavy to lift by one person when it was empty and obviously impossible to lift without tools when loaded. The plug for the lights was in bad shape and I needed to service it in order to proceed with my trip. The trailer was stored at a remote location from where I rented it. By the time I picked it up and hour later than what I expected, my paid staff waited around for me to arrive. I lost a half day that way. I will not rent this equipment again.
Frank ZVery friendly and courteous service
Raj SGreat customer service
. AThe road driving up to the enclosure is terrible. It’s full of potholes. It’s just gravel. It’s very very rough. It’s really hard on my car very dusty and dirty. The yard was even worse. First of all, there is a very poor signage so we couldn’t find a U-Haul building. So we saw the U-Haul vehicles at the very end of the yard. You feel like you’re driving through a minefield to get there huge potholes terrible trying to drive to the end to get the vehicle. When I got there, I couldn’t find the office. So I called the guy and he said it was at the entrance of the yard. When I went back, you can see a small sign in the window. The office building is an old broken down shack. Outside, there’s a huge overflowing garbage bin garbage all around it. There’s dare like vehicles all around it in a couple of broken down shacks also. The whole experience was not a pleasant way to start my move. The vehicle itself was great. The man who gave me the keys and registered me when I came in was a really nice guy. Everything was great except the location sucks big time. I’m very disappointed that U-Haul would allow that. I actually have some pictures if you want me to send them to you?
Robert A