Uhual truck was booked around a week in advance and confirmation email was sent to me. However, when I got to the location to pick up the truck it stated “no equipment has been scheduled”, yet I received a confirmation email with the location and truck I would be using and was never informed that it was changed or canceled. Luckily someone working there arrived and was able to get us a truck, but we were delayed significantly
Jack M
U Stor It Gary Avenue
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carol Stream, IL 60188
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It took a long time at the counter to finalize the rental. I didn't like having to use my cell phone to scan my driver's license.
Gerard SVery nice and friendly staff. David was the one we worked with the most and the service he provided is the reason I will be back and recommend this location to others.
Casey WI still don’t understand why I was shifted to this location which was 35 minutes from my home and not one that was closer to my house. As I drove by the location closer to my home. I saw that they had all of the equipment that I had rented.
Darrell OThe self serve process was challenging. The instructions/app need some work.
Ralph R