Trailer was ready for pickup and was delivered promptly
Raymond H
U Stor It Gary Avenue
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carol Stream, IL 60188
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The employee who helped was excellent very knowledgeable and helpful
STEVE SCourteous and helpful. Thanks.
ROBERT TThe staff member who assisted me with the pickup was fantastic, but I had a horrendous experience with the equipment. Firstly, I was unaware upon pickup that I would need a special 7 blade to 4 prong adapter for the lights to work. After a special trip to AutoZone with 3 young kids in the car, I returned to the pickup location only to find that the rear drivers side light was completely missing from the trailer - as if it had been ripped out from the housing. With no time left to spare I had no choice but to proceed with the damaged equipment, which was dangerous and unexpected. I think the right thing to do in this case would be for UHaul to provide some sort of reimbursement as I have essentially paid full price for incomplete/faulty equipment.
Michael TVan was in great shape, almost brand new and very clean. Staff was amazing, very helpful and courteous and helped answer any questions. Pick up and drop off was easy. Will rent from here in the future.
Joseph T