I was very disappointed with the uhaul rental place. I spent over $900 to rent the 26 feet uhaul truck to move my parents belongings from Missouri to Wisconsin. When I went to go pickup my rental at 8 am with the self service. I was shocked to see how extremely filthy my rental truck was. There was dog hair everywhere inside the truck, floor mats were dirty, and ants were found crawling everywhere in the inside of the truck and side door panel. I also rent two dolly that were not put in the truck at the time for pickup. I had to call for someone to come to the uhaul location to give me the dolly. I didn't have time to call for a new clean truck, since I needed the uhaul and couldn't wait any longer. I had to clean the uhaul with my own shopvac to get rid of all the dog hair and all the ants. This was my first time as a customer renting a uhaul and I would never rent from Freedom Sales ever again and will not recommend to anyone I know.
Amy Y
Freedom Sales LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cassville, MO 65625
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Wonderful experience. They are great to deal with!
JACK MThe straps on the car hauler were too short to get straps over the tires.
MARK BI just dropped the truck off on a Sunday. No one was there
SUE HCharged for 1/8 tank of gas. That wasn’t used. I noted when I picked up truck it was 1/2 tank not 3/4 tank took photo submitted and had adjusted. Turned truck in 7 hours after picking it up with a half tank. Was maybe 12 miles below where I picked it upon miles to empty and was charged for 3/4 tank on return. I feel this is wrong
Earle B