Run down car repair place. Nails/screws in parking lot. Inside reeked of cigarette smoke. Location connected trailer and trailer lights to our truck. Lights connection broke off at some point before our half way point when we noticed, so we didn't have trailer lights at least one-half of our trip and part of that was at night. People at location were super nice though. Note: I intentionally picked a nicer looking pickup place initially, but U-Haul moved me to this location. I'm assuming the move was related to availability, but if U-Haul has to move someone, it would be better to give person location choices with a default location if you don't select one of the choices.
JEFFREY B
Doc & D's Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28206
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The folks at Doc & D’s Automotive were very helpful and friendly.
Thomas LTerrible service, didn’t have the dolley, got harassed by homeless people walking to get my truck
Oliver SI returned the rental truck with 3/4 of a tank of fuel in it and upon receiving my receipt, they had marked it as only having 1/4 of a tank and used 9 gallons of fuel. I was charged an additional $44 for something that I did not do. I did not take a picture, so I do not have any proof other than the fact that I have rented from U-Haul multiple times and have not ever had to need to file a complaint until now. I believe that the location that I returned the truck to fraudulently charged me for fuel that they did not put in the truck.
JOHN BThis location is an auto repair and body shop, Anna was very nice when I turned in the truck. Not much room to park but they moved it as soon as I released it to them.
Bobby W