Used smartphone service for for the first time, followed prompts , went well. Had to use return video provided by u-haul to finish up return trip- but all went well - ✔️
Michael P
Charlotteville General Store Coffee Roastery
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Charlotteville, NY 12036
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Need better tires for winter but was fine. I realize not many people use them in winter
David VSnow was not even taken off uhaul spent 2 hours trying to deice the door so it would open and had to rent for extra day due to not being able to do what I needed to do in time and customer service rep didnt specify extra time when I called due to roads being bad.
Danah SWe got moved to this location from Albany NY by uhaul so by the time my team took their (Expensive) cab out to the location it was closed. We were told we could do self pickup, but the cell coverage was not adequate to access the uhaul app. Couldn't even reach customer service. I had to call on behalf of my employees who were picking up the truck. It took over an hour. Finally they found some wifi information but it was poorly located. By then it seemed like the self pickup had timed out in the app and my employee had to reset it for a later time in order to get the lockbox open.
Molly NThere was no cell phone service to complete the transaction in the app; this would be helpful to know about in future.
Madeline G