When I had made arrangements to rent a truck, the person had to call 2 people to find out to get this arranged. We had made a pickup time for 8:30 am on Oct. 31st. When my husband got there, the doors was locked and no one was around. He waited and waited and finally someone came and opened the door to the office. Then getting the paper work done the person did not seem to know what they were doing. So when that was finally done, my husband was 40 minutes late getting to his destination. Would not recommend renting a U-Haul from this particular place. We have rented a U-Haul before from another place and never had this much frustration.
BRYAN R
Key Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chatsworth, ON N0H1G0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
All good
DAWN GBoth at the pick up point and the drop off point the vender tried to add charges that I did not authorise. At the pick up it was some $32. charge for insurance and at the drop off point it was a charge under the "Other" section called a Fuel Charge 19L and I did pay $32.55. I returned the unit with the exact amount of fuel that the truck had at pick up so I don't believe I should have been charged the $32.55.
Laura BWhen I arrived to pick it up, I had to call a number and it was obvious that I woke him up. Then when I returned it, the same thing happened but this time he did not even come to the door. He asked me to put it up front. Dropped it and left. He called me later and asked if I lived close enough to come back and move it because that’s not where he wanted it. I told him no(lived over 30 minutes away) . If he wanted it somewhere else then maybe he should get out of bed and tell me where. Very unprofessional!!
John FYou need to oil or grease the ratchet. Everything else was good and clean.
TERRANCE S