The store was advertised as a smoke shop when it was really a marijuana shop. It smells of marijuana and the there was a man standing outside smoking marijuana. The clerk seemed stoned and kept asking question that were clearly in my reservation. Once he gave me the key to the rental I went online following the prompt and find that I have been given the wrong vehicle. When I went inside to tell the clerk he seemed confused as to how I could have the wrong vehicle, he started making calls to get it straightened out saying he got the trucks mixed up and gave a previous customer the wrong unit. He did get someone on the phone that resolved the issue and then the app matched the vehicle that I had been given. This experience left me feeling concerned about many things including the security of my personal data. I did not want to use this location but they were the only one in the area with a 10’ truck, and since my wife was going to have to drive it and didn’t feel comfortable driving anything bigger I had to go with them.
Nathan P
All In 1 Smoke Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chattanooga, TN 37411
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Customer Reviews
- 4.0 Average Customer Rating
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THe Drop off place was not very inviting, smelled like weed outside and the guy was eating and was not very pleasant. Then he charged for not folding the furniture pads. I have never had this done at any other location. Would not recommend this place to anyone.
Randall SAgent was helpful and polite
NEWELL JNada todos está muy bien
FLORENTINO FGreat experience! Very professional!
CANESHA G