Store operator was late to work, I wasn’t able to pick up the u-haul until 10:20 when I expected to get it at 10. Truck had no gas and had to put $75 worth of gas when only driving 20 or so miles. My driving didn’t even move the gas gauge. $15 dollar gas credit was not sufficient. Would not rent again.
Andrew C
Herban Trails
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cheektowaga, NY 14227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The location representative was extremely helpful in completing my return. Highly recommend!
MARK REnlarge signage outside. Location hard to spot from busy road. Very helpful agent— Julianna.
DONNA DWe ordered blankets and they were not available. We were told the location requested them, but the regional manager ignored the requests.
J pMake sure that they do not double book a vehicle. I had reserved a specific truck that was cheaper and I got there at the specified time. There was no vehicle yet and was told the vehicle was still out if they would be back shortly if I wanted to wait. Well I waited like 40 minutes and the person never came. So the worker suggested I take the bigger truck at the more cost. I did because I just needed to get my move done.
JUSTIN C