2 bad tires the front 14 psi supposed to be 90 Went to Wawa to go fill up the tires kick the back tire back tire was at eight psi supposed to be 90Psi. Behind seat had 7-11 trash in it. Was marked on paper to have 3/4 tank it had a quarter. There was no walkthrough. Debated with the guy about insurance price he said was 45 but it’s was 30 per day. All of this and I still got charged full price. The tire problem delayed my day by a couple hours. I was told to call 1800number. This actually wouldn’t have been so bad I would’ve chucked this up too a one time experience but the last time I used U-Haul different location the guy lost the keys to the vehicle I was trying to rent. I had to solve the problem and I had to rent a U-Haul out of my own pocket to go to another U-Haul location and pick up my desired vehicle all on my dime and time and my inconvenience. That delayed me by several hours and again I paid full price. And had to deal with rude U-Haul support, who pretty much said they lost the keys to the truck you reserved, and you’re stranded here unless you figure it out.
MICHAEL J
Munoz Auto Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chesapeake, VA 23320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything was easy as 1 2 3
Floramay BVery crowded facility, difficult to maneuver is such a tight space.
MICHAEL EGreat customer service.
JOSEPH PMiguel was excellent and had great customer service. Although U-haul does not give you a receipt in hand when you check the vehicle back in. Unfortunately everything is done online and by email. Everything worked out for me even under these circumstances.
Michael S