The rental location Phone number is not correct. U-Haul was unable to make telephone contact with them either. I reserved a dolly and 6 moving mats. The rental location did not have either item(s).
FRANCIS E
Stop N Save
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chester, VA 23836
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Did not have furniture pads or dolly. They did not tell us before our arrival despite it being on our reservation. We had to call UHaul and drive across town to pick them up, which cost us time.
Kaitlin MAll fine but it took a little over 1hour to rent a trailer. I had appointment to pick up a Refrigerator that I had to reschedule and almost had to pay for an extra day. It shouldn’t take that long to rent a trailer.
RENE VOwener / operator unaware of me adding driver even though I had made the request on line through the U-Haul app The entire transaction was over the phone as owner/operator not present. Even though I had requested pads that location does not Cary them.
Ross AThere is absolutely no signage to explain to customers that they are supposed to go inside the gas station to complete the transaction. The reservation information was poor and incomplete and unclear. It was very confusing and upsetting to be told that we had broken rules that were never explained anywhere.
Kelly W