This location gives no information when you come in to check out and placed insurance on my account when I declined it online also charged me for an extra day when the vehicle was back the previous day at approximately 7 PM when my checkout was 10 o’clock a.m. the following day and tried to charge me for a cleanup fee for dust and leaves. They claim when the vehicle is parked under a tree with the overhead door up. This is establishment needs to be removed from the U-Haul business. Also, the vehicle needs a front end alignment immediately the steering wheel goes from left to right the entire time you’re driving it so you have to control the steering wheel with effort. I’ve rented before, and this was a nightmare from this establishment, giving U-Haul a bad reputation.
ECINA M
Dedicated Auto Enterprise
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60620
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great Service
THEODORE JThe person who rented the truck was rude.
MARY MExcellent service and truck.
CLARENCE MGreat experience. Fast and friendly service with a reliable and clean vehicle. There is a gas station a block away which makes refueling easy and convenient. I would ABSOLUTELY use this facility again. Easy service from great people.
DEANNA L