I ordered a truck , with a dolly and 12 moving pads/blankets . There was no dolly and only 4 moving pads/blankets . I rented the car for 8.30 am as time was important , but could only get the truck at 9am because the location only opened at 9am and that is where I could confirm why there was no dolly ( I got many calls about this rental , but no-one had the decency to tell me i could not get a dolly at that location . (the most important moving tool !!!). The truck smelled like a tobacco factory as well !!!. Quick to take payment , not so quick to ensure that you get the service you paid for.
Vaughan J
Little Deetailing Auto Spa Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60612
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Customer Reviews
- 3.0 Average Customer Rating
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Car smelled really bad. There was barely any gas left when we picked it up. The car maintenance and engine light were on. The car would randomly brake sometimes.
YAURIE HEverything was easy. It went fine and smooth.
Chameisha HI rented a truck from this location and left my AirPods in the truck. It's been impossible to reach this location. Any help would be great.
James PIf I need a uhaul truck in future, I will just visit one of the official uhaul moving and storage locations. I had to wait 30 mins to pick up the 10' truck size I reserved (it was not the truck # I was I supposed to pick up per the pickup/check in steps), it had a low rear right tire and very little gas (so the gas station to get gas and put air in the low tire had to be my first stop--after waiting for 30 mins to pick up the truck) , and the storage area stunk horribly.
Keith H