There was hardened / caked on dirt on the trailer's fender "flares". The horizontal metal parts extending forward and rearward from the wheel fenders. I had to clean this before returning. Not a big deal, just something that could have been cleaner. Communications through text were quick but phone calls were not answered. In person experience at the location was fine. From an equipement standpoint: Seems as though the trailers are all set up for low hitch height which results in the tail of the trailers being tilted down very low on my 2007 Tahow with standard wheels and suspension. It works but it seems as though UHaul could figure out (and Patent) a way to accomodate the higher hitch points that are so common these days.
PABLO V
Jens Furniture & More LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45237
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The Customer Service Agent was polite informative and easy to talk to. I appreciate that.
GAIL SUpon entering the vehicle the low tire pressure warning, the low windshield fluid warning and the change oil soon warning all came on. The cab of the vehicle was filthy. I went to my own vehicle and retrieved some cleaning wipes to wipe down the steering wheel, gear shift, and door handles so at least the surfaces I had to touch were cleaner. I had noticed in the office that there was a sign telling customers to return the vehicles clean to avoid a $25 service charge. Clearly no one actually checked on this particular vehicle after it was returned (and the filth did not look like it came from just one renter - it appeared as though it may have never been cleaned in its 129k miles). On the plus side, the man running the office did come out and put air in the 2 rear tires for me before I left. Also, the location was convenient. I know these vehicles end up in all kinds of different locations so it blame may not be fully on this location, but a quick turning on of the ignition after the last renter would have shown at least the tires needed air and to fill windshield wiper fluid.
JANYL RIn and out fast. Staff friendly
MICHAEL Mthet charged me a $25 fee for not cleaning the back - when it was already clean
LEVI T