Secure the blanket pads the locks were broken and the pads were anlidi around. There was no dolly on the rental at all. And the gas cap was not the correct cap. That’s a safety hazard driving with the fuel cap coming off! I’m a CDL driver and before a customer pretips the rental the business should know what shape their vehicles are in. No customer should ever rent a U-Haul with the fuel cap off. Overall this location is very convenient that’s why I’d recommend it.
tamara w
Jens Furniture & More LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45237
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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A single person was processing a line of people. She was pleasant and got people on their way quickly.
Andy BThe location was great but I wish I had just opted to go inside to get my truck. The experience doing mobile check in was very frustrating and time-consuming, and it would have been faster to just go inside. Drop off was simple because I was able to go inside and didn’t have to interact with the app.
Karen KThis was much more expensive than my previous experience and I hope I’m not being overcharged
Shawntaze PUnsafe location. Truck smelled like cigarettes. Initial quote was $30 for rent truck for 1.5 hours. Somehow ended up being charged $88… hidden fees!! Going to home depot next time!!!
Abigail T