Our drop off experience was very stressful. We didn’t know it was self service. The building was locked. No one around. We didn’t know if we should just leave it in the parking lot. Plus since the manager had hooked it up to our vehicle, we weren’t sure how to get it removed. We are 2 women in our mid to late 70’s. Someone pulled in with a truck and helped us remove it. We called Uhaul and customer service walked us through the return. What should have been an easy process like we had in picking it up, was definitely not! We prefer personal contact and help.
Gayle S
Furniture Connection
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45245
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Jack was great to work with! Will definitely be back when we need our next Uhaul!
Lynn CGreat service! Everything went very smooth! Will be using this site in all future rentals.
DEXTER HThe process to rent from this location was quick and easy. Jack and Cassie were both friendly, helpful and informative about their process.
MEGAN GJack was great to work with and really took care me. I know when I need another UHAUL where to go!
RICHARD H