The service is professional and helpful. Have rented multiple times from this location and have always been completely satisfied with experience!
DAVID K
ACI Investment Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clarksville, TN 37043
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Online experience was a bit complicated and reservation was incomplete
ALFRED REnded up paying $418 for something that even when doing the math at 157 miles for 3 days ($1/ mile plus $40 a day for 3 days) should’ve only costed $277 and not $418. Will start taking my business elsewhere. This is about the 3rd time U-Haul has done this to me and my family. Never again. Was also told everything would be taken care of and nothing is making since. Even with them giving us our “ military discount”
martha rQuick and easy experience. In and out with no issues
TERRY MI rented a uhaul to move furniture from my mother-in-law's house to my house which distance wise was 44 miles away. I had to pay for 90 miles (even though I didn't need them) which is okay. You never know what may happen. When I turned my uhaul in, they charged me an additional $61 and change stating that I went over my mileage. Thank God I took before and after pictures as well as videos showing my starting mileage and ending mileage as well as the equipment and truck. I didn't even know I was being charged because the lady at the drop off took 10-15 minutes just to "email" my receipt. Then when I finally did receive my receipt and I called her, she acted as if she didn't know what was going on. She told me to call the uhaul office where I picked it up or call the 1800gouhaul number. Okay, so I called the original pick up location and they had me on hold for 30 minutes after them saying "hello, please hold." No one ever came back to the phone. So I hung up and called the 1800 number. I explained to "Wendy" what happened and thankfully she was able to assist. I sent her pictures of both my starting mileage and ending mileage. She told me that I would be refunded and that someone would be reaching out to me within 3-5 business days. Okay thank you, however I should have never been charged in the first place. If this has happened to me and I was able to catch it in time, I wonder how many more people this has happened to? Is this normal for the uhaul company to rip people off? Charge them for extra miles knowing they didn't use them? Do you not contact people before charging them? If you rent from them, PLEASE take BEFORE and AFTER PICTURES of your MILEAGE!!
KEVIN P