Reserved and put in card information online. Walked into store to pick up U-Haul. Had to redo every bit of reservation for some reason. Didn’t have the truck we reserved online after letting me pick it and pay for it. Had to pay extra for a bigger truck we didn’t know we could use. Thankful we were able to get the bigger truck where we needed but didn’t want that tight of a squeeze. Also let us reserve dolly and when we got there, there was no dolly and they had to take it off our order.Then didn’t have insurance until the very end which we had already reserved and chose. Hopefully we will not have to use U-Haul again or at the very least that location.
Cree B
Allens Hardware of Clay City
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clay City, KY 40312
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The truck I had ran really good. Someone had spilt pop in and around the console. It was sticky. Other than that everything was great.
JAMES CService was good, truck was in good condition, only problem was that it leaked a little brake fluid but overall it helped out more then anything
Micheal RThe person who took the truck back was not very friendly and we told them we wanted a receipt and we never got one so we took the original paperwork back with us because he went to find “help” to print us a receipt and he never came back.
David SGreat experience!
LONIE M