Ginger did amazing. Uhaul did not have us in system we could not do self check in , wasn't in system. Need better system for employees to check in equipment like they need an iPad poor cell service there and she was only employee at a gas station. Poor drop off system especially when less than 24 hrs before let me check in w my phone.
Thomas H
Cleveland Texaco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleveland, AL 35049
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was told I would have assistance with the trailer hitch and connecting. The female clerk working at the Texaco was very kind and sweet however the location could offer no assistance with hitch and putting the trailer on hitch. They had no boxes available or straps as I had been told on the phone when I reserved. Finally got it done but I would not use this location again. The person helping was lovely just not informed about the things I needed
Catherine BHave more ways to pick up and drop off other than on your phone and explain more about prices
Tylor HTruck ran a little rough- maybe needs a tune up.
Nicole LThe employee at this location wasn’t knowledgeable on the rental process. I had to make numerous phone calls myself to U-Haul to complete the rental. Even though I had a reservation, the employee basically said she didn’t know what to do.
Shane H