We had requested a pickup in Springfield IL and were sent 40+ miles away to a facility in the middle of nowhere. The facility operator was very friendly, but it took an extra hour of our time to get the truck given the remote, out-of-the-way location.
Richard B
Misti Hauls It LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clinton, IL 61727
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I’m fine with this. Only problem is the online check in. Weak phone signal causes app to fail or complete prematurely.
Kendall REverything went well
Allen CGreat service
MICHAEL TWe struggled to get hold of a human that would help us at this location. Ended up using uhaul online to reserve a trailer. the reservation said we would receive a call the day before prior to 5 pm, no call made to us. The local guy did apply a discount for being a veteran as the information said, but he added the same amount of insurance (not requested and even stated to him we were not taking insurance) to off set the discount. This is a scam that uhaul corporate applies to every contract. we got less than 20 miles from town and one tire shredded and put us on the side of the road for about an hour. Uhaul does not like you to have their phone number as everywhere we looked we got the local guy. he told us to call 800 uhaul. I informed him that was not enough numbers, so he got to the office (part time office) and gave me the number. This provider would not print a receipt and I could not see it until I got to a screen to review it. they charged me for insurance that i asked to not be charged for. he would not change the contract and fix it.
kenneth t