Rented a 10' truck for a one-way move. First truck the brake lights didn't work; it happens. Rick was very helpful, got me set up with another truck and we verified the brake lights together. Otherwise it was all smooth.
JONATHAN P
Malav
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cockeysville, MD 21030
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Make customer aware that the truck comes without lashing belt.
ALDO AFrom the start of the U-Haul rental process, I was disappointed. The short version, I would recommend shopping around to avoid using U-Haul. The long version, I scheduled the pickup online and requested the local U-Haul location from my home. A day before my reservation, I was told the truck I reserved wasn’t available at that location and I would have to drive an additional 20 minutes to a different location to get the truck I requested. During the reservation process, I requested that I drop off at the only Towson MD U-Haul location. The reservation process accepted that request. So, I filled the truck up a little above the gas level it was when I picked it up. Then drove less than a mile later, arrived at the only Towson MD U-Haul location to drop off. Only to be rejected and told my reservation was not in their system and I would have to drop off 20 minutes down the road at a different location. I then drove to that location, and the gas level was slightly below the level I picked up with. Within the hour, I received a receipt and an additional $23.75 charge because the gas was slightly lower. In conclusion, I would not and will not recommend U-Haul. I will shop around if I ever need a moving truck. Sincerely, disappointed customer.
Shane AAgent at the store was friendly and very helpful -Process was quick and easy and made the rental great
Joseph BHe is cool and gets the customer.
DEMIAN C