Trailer Rental & Towing in Colorado Springs, CO at Old Colorado City Surplus Inc
(U-Haul Neighborhood Dealer)

107 reviews

2732 W Colorado Ave   Colorado Springs, CO 80904

(719) 578-3024

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(719) 578-3024

2732 W Colorado Ave
Colorado Springs, CO 80904

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Colorado Springs, CO 80904

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

107 reviews

Let us know what you think.
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Write a review
Rating:
5.0

Very easy drop off at parking lot location. Polite and prompt service to close contract.

Kathleen K. 
Rating:
5.0

Very difficult to find a trailer near my starting point. Your prices are not clear and ultimately very high.

Mark L. 
Rating:
5.0

See above

PAULA T. 
Rating:
3.0

I returned the trailer to an empty parking lot - no one there except the homeless people sleeping under/behind a box trailer. “They told me that no one was here and they were closed. I was somewhat undecided what to do - just leave the trailer there? After pondering a bit , I called the number on the contract. They told me someone was coming. They came and ran the homeless people off. We finished the paperwork and then informed me I was late in returning the rental and was imposed a late fee. Obviously not what I expected. They told me they had nothing to do with this and to call U-Haul. I had rented the trailer to close out my business- due to Covid repercussions. During my trip the back tire blew out. We were stuck for about an hour off the road. The service recovery was excellent. Made for a long trip but thankfully uneventful. If you were to ask me about U-Haul performance, I would grade you well, however, I waited over an hour to get my trailer at the pickup (understaffed and busy), then had a flat, then dealt with the return experience- then to be told I was penalized for being an hour late. Maybe you should reverse my $26 late fee?? Thanks for asking!.

michael L. 
Rating:
5.0

Great location. Awesome service. Professional. Quick and was able to adapt to the U-haul links not working and still get me on the road in a timely manner. Much appreciated. Also, the drop off process was easy and well lit/safe for a late night drop. Thank you!

WILLIAM N. 
Rating:
3.0

The person checking me in for my reservation was rude and had an extremely confrontational attitude when checking out the truck. I'm a paying customer and won't recommend anyone else pay to be treated like that.

CORRIE D. 
Rating:
4.0

Open a bit earlier. Waiting until 9 am to open made a delayed moving morning.

emily P. 
Rating:
3.0

Tail lights did not work. I did not realize til halfway thru the trip brake and turn signals worked. Got a verbal warning from highway patrol. Would like a partial refund. Was traveling at night so really needed taillights

patrica G. 
Rating:
4.0

In a weird location, but the man working there was very kind and helpful.

Lyric D. 
Rating:
3.0

Location for pickup changed after i drove 1200 miles so then i got to drive all over to find new location after showing up where it was originally suppose to be located. Not good in a location I've never been and in a hurry. Yet no discounts were offered or anything said...

Christopher M. 
Rating:
1.0

Wasn't told about fees or any info when I called. Said it would all be taken care of. Ended up paying $75 that we shouldn't have.

Bryan D. 
Rating:
5.0

My experience with this location was great. I had to extend the truck for one day which required me to communicate with the corporate customer service . That has been a nightmare. A $51.55 hold was placed on my card on March 9th and nobody wants to help me get the money freed up. The bank points their finger at U-Haul and vise versa. When I asked the U-Haul rep to stop speaking to me in a demeaning manner, she only got louder. When I asked to speak with a manager, she simply ended the call. I would deal with local businesses like this one w/o the toll free customer service, as my experiences were rude encounters with zero solutions.

Daniel J. 
Rating:
5.0

It was easy to do and the staff was very helpful.

Thomas P. 
Rating:
4.0

The only problem I experienced was with the software to transfer ID from phone to PC. Uhaul needs to debug this program.

Jeremy S. 
Rating:
1.0

I was given wrong price when renting the trailer at this location! When asked what location I should return it to he said just look on the web site.

simon E. 
Rating:
5.0

Quick and efficient!

Steven S. 
Rating:
1.0

Customer service was horrible. And I was overcharged.

Tammy B. 
Rating:
5.0

Very easy return and very helpful staff to quickly process our return and get us on our way.

Steven S. 
Rating:
5.0

Process was super easy and efficient.

Amanda L. 
Rating:
5.0

Easy drop off experience.

DAVID C. 
Rating:
5.0

Great service

rege H. 
Rating:
1.0

Directions very confusing, especially for returning in the dark, took us about an hour to locate where to park the U-Haul and return the key, recommend pictures because it's not as obvious as the store we picked our U-Haul up from

Ryan M. 
Rating:
5.0

A smaller supply of rental equipment but they had the piece I needed to transport my car. Great service, the owners were friendly, courteous and worked with me on return times.

CONRAD K. 
Rating:
3.0

We were sent to a secondary location for the equipment. The service person was not as familiar with the equipment and it took a little longer.

Caryl M. 
Rating:
3.0

Provide the truck ordered instead of something smaller

Joe W. 
No reviews have been submitted for this location.

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