business was closed as he was on an errand and had to figure out how to get the truck. Order moving pads and they were not includedRobbie P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Columbus, GA 31903
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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I rented a car dolly just to tow a car to the shop located in town. i returned the dolly the same day around two hours later and I was told that everything was good. I get a voicemail yesterday asking me when do I plan on returning the equipment, so I called and told the rep who answered that I returned it the same day and I was told they would look into it, so I'm looking at my bank account today and see a charge for $347 today when I called to see what it was about I was told that the equipment was not returned, I explained (again) that I did return it the same day, then I was told that someone had to look into it and contact the place where I got the dolly from. To me this is ridiculous and it speaks to incompetence especially when I did everything I was supposed to do, I brought the item back without any damage to it and in less time than stated on the reservation. At this point it does not matter that the charge was reversed because I should not have not have been any thing other than the rental fee, now I have to wait for my bank to put the money I should not have been charged in the first place back into my account. Thanks U-haul, I highly doubt you will be getting any more money from me.Marquette B.
Facility closed and noone to talk to when we found that the utility dolly and pads were not included in truckMark E.
Truck was fine but lock to get key was hard to set and up way too high for anyone under 6ft tall. Also location is not safe for after hours.Kevin H.
All gates were locked and couldn't park the truck on the lot.Sebastian S.