it's not the location that I'm upset with its the overall experience. I was originally supposed to be able to pick up the truck at a storage facility in Lyon Twp, 5 minutes from my house and would be able to pick it up with a code before they opened. I planned on picking it up at 8 and getting on the road by 10. Got a call the night before telling me I had to pick it up in Commerce (30 minutes away) and that I had to wait until they opened at 10 am. Got there at 10 am and they were not open yet. Pounded on the door and the over night person came and let me in. He was irritated because they are not an after hours facility and they don't open at 10am. He explained to me that whoever set up the pick up had to over ride the system and that should not have done that.
CONSTANTINE D
Your Attic Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Commerce, MI 48390
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Customer Reviews
- 5.0 Average Customer Rating
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Very Good service
JACOUB GThe location was clean and well maintained. One employee was outside pulling weeds. The same employee provided great service once inside the office space.
Sylvia WFabulous Customer service
kathryn OThe truck worked great for what I needed it for. The process with the pictures on the phone and all of the labeling in the truck and the instructions about how much gas would be required seemed very well thought out and clear. The person at the desk was in good communication with me by text.
ANDREW J