I originally reserved the truck to be picked up in Emmaus, PA The day before pickup, I had to go 10 miles out of the way to pick the truck up in Coopersburg, PA at 9:00 am instead of 8:00 am according to the original reservation. This may seem to be a minor inconvenience to U-Haul however between a later pickup time and having to go a further distance to get the truck, I lost at over 2 hours of winter time daylight to load and travel. Also, the truck had no windshield wiper fluid or it didn't work. The windshield wipers were in very poor condition. I had to stop twice to clean the windshield manually.
BENJAMIN L
Coopersburg Auto Parts
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coopersburg, PA 18036
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Customer Reviews
- 4.0 Average Customer Rating
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Very nice staff. Would def rent from again.
DAVID FSuper easy, only thing remotely a problem is they're on 309 in Coopersburg. Kinda tricky getting in and out with a truck. You can just go down to the Giant and turn around though.
MICHAEL RI used after hours drop off, so can't comment on much of the above. But getting charged $40 for dropping a key in a box is total B.S.
ADIL DImprove the conditions of the equipment. The truck we rented was poorly maintained. It was very unsafe and unsanitary we had to return the truck in the middle of our move while still having our property inside because the truck was leaking gas all over the highway and steering wheel was not functioning properly. On the upside Staff were very polite and helpful.
Darrell C