Everything went wrong from the very beginning. I wish I could get the whole thing refunded. I rented a U-Haul to transport some items for my wedding. I requested one location and was sent to an entirely different place 10 miles out of the way each way. This place was in the middle of nowhere, no signs, no lights, just a field full of trucks. Had to wait 20 minutes for someone to get there to get the keys and then they proceeded to seem like they didn’t really know what they were doing. We used the U-Haul for the wedding and went to drop off the U-Haul keys and there was no lock box for the key drop off and no instructions on what to do with the keys. I called the support line and they told me not to leave the keys and to take them to the nearest U-Haul. My mother (I had left for my honeymoon) attempted to return the keys to the nearest U-Haul and they couldn’t take them. I was told to take them back to the original place. My mother went there during business hours the following day and there was no one there. After 40 minutes of her waiting she called the manager of the establishment and the person she spoke to was incredibly rude and unhelpful and told her to just put the keys in the truck. I would not recommend this specific location to anyone.
Brian M
Bozz Towing & Diesel Roadside
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Corinne, UT 84307
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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There was no one to help us onsite at the time of our appointment. I called several times before the phone calls were returned. We had no help onsite - everything was done over text and email - never had contact with a person on-stie.
JACQUELYN TCustomer support was very unclear and late.
Shawna ADid not have my equipment ready at the scheduled time. I was doing the 24/7 truck shade. Should have been ready.
Benjamin EEverything was perfect
Saul G