I requested in person check out and this location didn’t offer that. It cost me half an hour trying to figure out how to get checked in. And I was on a tight schedule so that screwed up my day. So I don’t know why they changed me to this location from the one I originally booked. Once I got a hold of someone on the phone, she was great! I would have been in trouble without her.
Trevor L
Mega Saver Rentals 17Th Broadway
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Council Bluffs, IA 51501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Pick up and drop off was very difficult. Took over 30mins to do both. Onsite staff had no idea how to assist. A representative had to come assist - he was great. When I returned the vehicle my initial receipt miscalculated the mileage and overcharged me. That issue was resolved by a very helpful woman. She was efficient and understanding. However the whole experience was unpleasant. I will not use an automated service or third party vendor ever again nor will I recommend to anyone. The process doesn't save time or money.
Maisha W