There is no review for the issue that I had. All I wanted was a one way trip with a truck but no such service was possible as I was told that the only one way vehicles were the 10 and 15 foot box trucks. I then had to opt to take one of those and I just needed the truck for 4 hours. I was then told I HAD to rent it out for 2 days. This was completely unnecessary and a waste of ~$250. On top of that, you guys called me and asked me to change my location of drop off to better suit your needs and only offered a $25 reimbursement for an hour of my time and personal gas as well as a friend’s time. Worst experience I’ve had with you guys in weird and I am extremely disappointed. I do not plan to work with you all in the future if this is how customers are treated.
Ian D
Bodega Self Storage Coupeville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coupeville, WA 98239
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Put the size truck I booked for pickup and make sure that it is ready.
BRET HI have already told several people on my street about this place. I will continue to do so. I really liked the owner, Charlie Walsh. He was understanding when 'I' could not get the app to work on my phone. (old phone I guess?) When I need to rent a U-Haul or a storage unit? I will call him. He is reliable.
DWIGHT HLarger signs to help direct people to the location. I ordered furniture pads and received none, and was still charged for them.
Sarah H