There was no one at the business when we arrived at our scheduled time. The automated service was not what we expected. We had to have multiple phone calls with someone not at this office in order to pick up the truck that we reserved.
Tami C
Bodega Self Storage Coupeville
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coupeville, WA 98239
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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convenient...the e check in took a bit of sorting.
timothy sThere was absolutely no one there at 4p.m. that day. We were told there would be until 5 p.m... therfore the return of our 1st truck, followed by picking up the larger truck very complicated and difficult. We had to download apps, go back and forth between trucks, take pictures while on calls, and "update our information" three times! Over an hour later, soaking wet from the rain, we finally were able to leave. Not at All what we expected, or the kind of customer service that should've been given when promised.
lauryn BKey lock box was a little hard to get into but once I got the key all was well
GENETTIA HHonestly, just keep being helpful and accommodating and you will be fine.
MATTHEW M