This truck is wore out. I wish UHaul would upgrade to a better interior with sound deadening, very loud for extended driving. Cruise control would also be a great feature.FREDERICK B.
Trailer Rental & Towing in Covington, OH at Broadway Service & Tire
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Covington, OH 45318
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I will be disputing charges associated with this rental, as website stated certain prices/periods, and direct service agent quoted seperate terms regarding pricing/rental period.Daniel S.
Tow dolly was not in a rentable condition. Strap wouldn't stay tight. I was left stranded for 3 hours into a 12 hundred mile trip until a trucker helped me. I had to call uhaul 3 times and was hung up on twice while trying to get help. I make long haul moves every 12-24 months and until now have only used Penske. Won't ever use uhaul again.Logan A.
My only complaint is that the truck smelled like an ashtray and there was an ashtray up under the driver seat i seen it when chevking that i had everything out when returning the truck. Also for some reason it would not allow me to do self return with the online thingy i was sent said location unavailable so i dont feel that i should be charged a 20.00 convenients fee for the return since it wouldnt allow me to do it online. Everything was great equipment wise other than what has been mentioned i think .99 cents a mile is a little excessive if wete paying for the gas and rental and insurance that i was told i could not opt out of even though i have and had proof of full coverage insurance on any vehicles i drive.Vicki P.
AL Hitchcock was very accommodating and it was very evident that he wanted to deliver excellent customer service. This was my first experience renting a U-Haul truck so I had a lot of questions for AL but he was very patient with me and took the time to explain how everything would work.Greg R.
Had trouble picking my truck up and when I had to pick it up they had us pay an extra 45$ that I didn't know aboutMiles D.
Trailer was ready and clean. Drop off took 1 minute. Pick up was delayed 5 minutes due to slowness of U-Haul website response. Glad I reserved on line ahead of time or it might have been longer.Jeffrey N.
The utility dolly I was CHARGED for was NOT in the truck and we did not find out until 30 minutes at the property we were moving.Tammy M.
NothingDonald B G.
My husband hurt his back trying to lift the trailer off the hitch. Need jack or something, too heavy!Kevin K.
Al is the best. Helps and assists with hook up and makes sure all lights work and the hook up is secure. I would certainly Recommend this U Haul location.Ahrens E.
No improvement needed herewilliam B.
Al gives great customer service... a good guy!Philip C.
My uhaul rental was great,everyone was very curtious,everything was ready to go when I arrived,truck ran great.Steven S.
Al's is a great place to use! Very home town feel all around!Amber L.
Location closing. Property being soldSteve D.
An excellent experience. Al hooked up my tow dolly, loaded and strapped down my van which was being towed and it worked wonderfully.Ahrens E.
excellent serviceEric K.
Place a sign up in drop off location telling where to return keys.Crystal H.
Appreciated Al's assistance renting the trailer and his professionalism.Eric H.
I was sent to a place that was 10milrs out of my way and then I got charged 21.00 dollars for gas that I had put in already.Melissa O.
Have the same size truck that was reserved ready and at the place where truck was reserved. I spent 1 and a half hours to go pick up a truck that should have been 10 minutes away. Plus all the gas used to go get truck. Plus all the extra gas used because it was a larger truck than i needed.James G.
Too long of a wait before I got the truck. Waited 10 minutes before even talking to the rep to get the final info set up.Isaiah W.
Super friendly and helpful.Erica L.