It was the worst UHAUL pickup I’ve ever experienced. Disgusting location, zero help from the person that answered the phone. I located, hooked-up, connected chained and brake light cables all by myself. I have rented uhaul car haulers before and usually someone from the office verified the connections, takes photos and asks if I have any questions…no one did that here and I offered to text the photos I took to the guy that worked there and he said he didn’t need them. This place is a liability to your company. I will never use this as a pickup location again.
SCOTT H
6B Thrifty Foods
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crestview, FL 32536
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Customer Reviews
- 3.0 Average Customer Rating
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Make sure there is gas in the Uhaul when I pick it up
Karla MI was charged for 21 miles when I only used 4.4 miles. The vehicle was running with a driver in the vehicle when I arrived, another vehicle pulled up next to the rental. A strong smell of marijuana was present.
Mary SBe more clear that you have to come back in the store after un hooking transport trailers and close the contract. However they did un hook the transport trailer for me, I guess cause I was on my portable oxygen machine. I really appreciated that!
Robert DDrop off was a breeze it was the picking up that was challenging overall outside of that I can’t complain even though we didn’t get the equipment we rented.
Jeffery S