The drop off location I went to was a joke. This place was so unprofessional as in its like literally a shack in the back of a gas station that has homeless people everywhere wandering around. My wife was extremely upset we had to go there. Went inside the gas station and the guy working there said oh just put the key in the box and park the truck behind the store. Craziest sort of business transaction I've ever done. Did not feel safe in this area as a customer. Would recommend to not have this as a Uhual location.
ELTON E
6B Thrifty Foods
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Crestview, FL 32536
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Customer Reviews
- 3.0 Average Customer Rating
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Real ghetto and right next to a homeless bonfire
Aidan BThis U-Haul location needs to be completely moved or closed. I only chose this location because the other locations did not have the size truck that I needed. When we pulled up, we saw about 20 people around a bonfire yelling and partying at 8:30AM, we locked our doors. After witnessing several drug deals and telling the prostitute that we weren't interested we finally get "checked in". We find out that we have to get the truck keys from a shack next to the gas station/U-Haul pick up spot and its right next to the crowd that has clearly been awake for days. After being yelled at and cat called, we finally made it back to the truck. It was already unlocked, filthy (I took pics), and had jello shots (opened and jello was everywhere on the floor). Never again.
Casey LN/A
Alexis CAssociate was great. Location needs to change.
Michael M