Uhaul changes my drop off location to somewhere off highway 85 in Crestview when I picked up the truck and I am glad I called to have them change it back to 880 W James Lee Blvd. This location has ample parking space and the staff is super friendly and had out of this world customer service! Drop off location was easy to navigate and maneuver through for a person who doesn't drive big trucks very often.
Nathan P
Weather King of Crestview
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crestview, FL 32536
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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First time using a location that was not manned, different experience but it was a good one. Likes the fact that when we were done even though it was late we could return the truck through the app, take the pictures and load all the info, nice easy experience
HOLLY HMake sure the unit is clean when you get a new rental. Like go in and check. You are making money. Taking 5 minutes to make sure your truck is up to standard should be...well, standard practice.
Jennifer FThe "text message" method of Driver Information/Driver's License upload is garbage. This needs to be a function that can be performed by the customer service associate without making it difficult at their end.
Cris HWhile I understand that U-Haul is a secondary business, it seemed like this was just a "put the equipment anywhere" situation and didn't feel professional. However, once the UHaul app was finally completed, it was easy to go about my business. I had issues with the app and had to contact customer service. There was no one there to help. I wasn't aware that would be the case as the website said they were open until 11am. If no one was going to be there and I was going to be using my phone to rent the truck, why would time be an issue?
Mitch E