Very frustrating!!! The store didn't open until 11:00, the owner didn’t set the truck up for 24 hour App pick up. So I had to drive 40 minutes round trip to go get a truck. No one at that location and struggled to get the app to work there… Ughhhhh!!!! Please train your remote location owners better so they know what they are doing!!!! Do love the program, the trucks and convenience of these locations, but only if the truck one reserved is available.
ANDREW B
Track Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Crete, IL 60417
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Needs no improvement, perfect as is .
RONALD VI was appreciate that I was loan a brand new UHaul . Being a woman of 73 going from Illinois to Utah it was a great relief knowing it was a brand new truck. It rode very nice. The only thing is I got the cruise on once just by pushing buttons but did not really know how I got it on We looked in the truck handbook but could not find it. The truck ran very nice and very smooth. The lady who helped me get the truck back to where it needed to go was very nice as I was late by one day. We hit bad weather storm in Nebraska. It was a tornado. Lucky it touched out of town. But the rain was horrible grounded us early for the day. Very kind of the lady to be nice as my nerves were really bad due to the storm.
KATHY EI had a great experience. The Auto Transport was out front and ready to go. My check-in was quick and professional.
DANIEL BThank u
HAYRI A