This review is about U-haul, NOT the pick up location! I had ordered a 6 X 12 open trailer for my move and what uhaul decided I was to get was a 6 X 12 enclosed. I was unaware that according to the uhaul rep (and hung up on me) I spoke on the morning of Feb 1, I was not allowed to use the open trailer because they were ONLY for local use. I read the ad later and this is what it says "The 6x12 open trailer rentals are perfect for larger, local in-town deliveries and home-improvement needs." it does NOT SAY that it's ONLY RENTED FOR LOCAL USE. Uhaul screwed me over. The woman at the pick up location had no clue as to what was going on and there was no one there to help me hook it up to my truck, so I had to wait for help. It cost me almost 2 hours with that BS! On top of everything else that trailer was filthy inside and out. I think that I should be reimbursed at least 50% of the $$charges$$ for the aggravation and my time. FYI, back on Jan 22 I had issues when I rented a truck.
Albert G
Fairbridge Inn & Suites
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cuero, TX 77954
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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No one offered to look over the truck for dents etc, nor did they bother going outside.
ALBERT GThey helped me lift the trailer off - hotel staff not Uhaul
Amanda MI world have said average of they didn't change my reservation and add insurance i didn't want, then i had to make half a dozen calls to get credit back for their mistake.
Jamison GGreat place , fair price👍👍
Monty K