The man at The Computer Connect would not help me with anything really. No eye contact. Refused to give me his name. Did not give me paperwork confirming I had returned the truck. He even accused my roommate of lying when she fold me that the business doors were locked at 10am. "Your roommate is probably lying." Lousy customer service.
MICHELLE J
The Computer Connect
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cypress, CA 90630
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Terrible experience. I had to wait over an hour to pick up the van. There might not even be a possibility for a refund or compensation. The person said the supervisor would review it and MAYBE give compensation. There was trash and the bed was dirty I had to sweep it clean. Truly a terrible experience. Would not recommend.
Alexandro GThe entire process was cinvenient.
Elizabeth JWhen I returned the truck, there was a person inside eating lunch. When he asked if he could help me, I told him I am returning a truck. He was more concerned with eating his lunch than helping me and said to just leave the keys on the counter and it would be taken care of later. Very unprofessional. I would never return or rent a truck from this location.
Craig BI reserved for pickup during normal business hours (3:30 PM). However, the store was closed when I arrived. I had to wait for 15 mins before someone came to open the door. There was no apology. This person also didnt explain the process for 'checking in' after returning the van. In addition, the person was rude and refused to help me back out the van. Further, even though I reserved the van for only 5 hours and returned the van the same day (dropped the key in the drop off box), I found that the van was checked out to me for 3 days! There was also no mention that I had to fill the gas. I assumed that it would be covered as part of the per mile charge. Now, I find that I am being charged $6 / gal! Bottom ine, not a pleasant experience.
RAVI N