I rented a Uhual and took photos of the odometer reading before and after. I only used 23 miles and it charged me for 91. I have call on the matter and have heard nothing back.
Nicolas M
Texas RV And Car Care Specialist
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cypress, TX 77433
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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super fast drop off
CARL JThe lady answering the phone at the Willowbrook location was pretty quick to get off the phone with me. I told her I needed my truck checked for towing, and she told me it would be ten days before somebody could do that. I finally got it through to her that I already have the towing wiring on the truck, but wanted to make sure it met Uhaul's requirements. She is the reason for four not five stars, and it is a good thing I am old-school and willing to go beyond the Internet, the phone, and go to a place in person that made this trip possible. However, the guy working at Willowbrook when I went in to make a reservation in person was very helpful. He was able to search and make the reservation and checked my vehicle very quickly, this was in spite of the minimal planning on my part. The Mueshke Road location I actually rented from went out of their way to help me return the trailer AND saved me having to pay some extra days (I only needed five days not eight). The equipment itself worked very well, and I appreciated the instructions sent in printable format and the stickers attached to the trailer itself. I guess the only thing really missing is a spare tire for the trailer, so that I could change it myself and get back to trucking asap if I got a flat (which I did not).
LOUIS WGreat customer service!!!!
LEONARD SThe $19.99 price is misleading. I would like to see a more detailed quote sheet detailing ALL costs. Thank you.
JULIA B