Trailer Rental & Towing in Dallas, TX at Access Self Storage Pleasant Grove
(U-Haul Neighborhood Dealer)

89 reviews

3241 S Buckner Blvd   Dallas, TX 75227

(214) 321-1791

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: 1:30 pm - 5:30 pm

Services at this Location:

Contact Us

(214) 321-1791

3241 S Buckner Blvd
Dallas, TX 75227

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 5:30 pm
  • Sun: 1:30 pm - 5:30 pm
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Dallas, TX 75227

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

89 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Fast and easy

FREDERICK LOUIS G. 
Rating:
5.0

The people were so polite and helpful. They were really caring as if it was for their own family. They actually cared it was fake. Tina and I think his name was Glen they made me know that we still have nice people in this world.

SAMMIE M. 
Rating:
4.0

Easy drop off process but I made sure the truck had a full tank and was clean, pads folded as requested, and two bags of unopened pads were included.

Larry G. 
Rating:
5.0

Keep doing the same

TIFFANY N. 
Rating:
1.0

Employees should be trained to check in trucks. I rented a truck for 2 days when truck was returned we were old that the truck was reported stolen and they said I drove it 1100 miles and they tried to charge my credit card 1200. I only used 2 days and less than 100 miles. Need my account reviewed by a supervisor. Please contact me at 4694497963

LUCIA A. 
Rating:
5.0

Excellent customer service. He hook up my trailer made sure I had lights before letting me depart.

Brannon T. 
Rating:
5.0

Very good

ELISEO M. 
Rating:
5.0

all was good. No change

YOLANDA EVETTE J. 
Rating:
2.0

You took a $100 deposit off my card, they told me they credited back $62.18. I only had the truck for a few hours. I brought it back cleaner than it was when I got it, the money still hasn't been credited back to my account. It has been 3 days and I called both Access and UHaul and they say it's the bank. I have spoke with my bank and nothing is pending and they took $100 and nothing shows they credited anything back to my account. It is NOT my bank, it is UHaul who hasn't done their part and they don't care. UHaul is lying to me, blaming my bank instead of correcting the error and/or admitting they messed up. I will Never use UHaul again, it didn't take 20 seconds for them deduct the $100, yesterday they said it could be 7 to 10 days, I was not told this at all until 2 days after the fact. Bad business UHaul!!!! You just lost a customer and you don't care!!!!

KIMBERLY H. 
Rating:
5.0

Nothing

James B. 
Rating:
1.0

I booked my car hauler rental through a agent with UHaul, not with the person where I picked up the equipment. I paid in full over the phone and was told to pick up the car hauler at a certain location... I told the agent I wanted to pick up at 8am... The next day, late night, a UHaul representative contacted me and said there was a mixup and the equipment wasn't available. When I get to the new location, the place didn't open until 9am, and the UHaul section didn't open until 9:30am. This put me behind schedule and inconvenienced me and others I was meeting (2hours away). My time is very important, and I feel I should be compensated for UHauls failure and poor business practices!!! I may not use UHaul in the future.

CHRISTOPHER V. 
Rating:
3.0

Truck had not been cleaned out, there was trash and spills in the cab. Despite multiple signs on the doors and inside, the woman behind the counter was not wearing a mask either when I picked up the truck nor when I returned it the next day

Michael K. 
Rating:
5.0

Your customer. Service was excellent. She was more then helpful She was kind,thoughtful and very professional.

Betty B. 
Rating:
5.0

Friendly lady at the front. Very easy transaction. Did not get overcharged and was charged only the mileage used. I had added a little extra mileage at the beginning just in case, but they only charged me for the miles used no extra

Giuadalupe G. 
Rating:
2.0

I was never told i was going to be charged $20 twice if i brought the Uhaul back after closing. The representative never gave a paper copy nor did she explain. That a email would be sent. I never got a email until the bill was presented. I always use uhaul services. Never have i been charged such an excessive amount. I've been dealing with your company for year I feel like i should be given a credit back because lack of information i was never informed of such. Had she had told me if i didn't have that uhaul back before 5 i would be charged extra i would have brought it back before 5pm. I told her i wasn't sure how long i would need it for and she put 5pm.

Monnique K. 
Rating:
5.0

Great custom overall.

Carmen T. 
Rating:
3.0

Not overcharge me I was billed over 80 for a 9 hr ride

Cristina F. 
Rating:
3.0

The truck did not have a ramp or light and I did not know that I was paying $20 for after hours until I got my emailed receipt. The lady up front was polite.

Natashia G. 
Rating:
5.0

This was not the pickup location booked. I was supposed to pickup early the next morning, while it was still dark, but had to reschedule my pickup for safety reasons. Requested that scheduling move my pickup to the location requested. She flat out said no, and pretty much told me to take it or leave it. Had my move been more than 30 hours later, I would have left it and gone to Budget.

GEOFFREY G. 
Rating:
2.0

I would say to educate your authorized dealers on how to use your system and how to connect trailers to a hitch.

Jimmy D. 
Rating:
5.0

N/A

Chansian B. 
Rating:
1.0

Good morning! I had purchased a U-Haul and when I got in it, it smell like cigarette smoke, ashes everywhere and just filthy even when I started driving it it sounded like it needs mechanical work this was very uncomfortable for me and my daughter, And won't be using that location again.

Daiemon R. 
Rating:
5.0

Your representative was excellent! I will definitely recommend this location.

pamela A. 
Rating:
5.0

Nothing, is perfect.

Heriberto R. 
Rating:
1.0

Manager didn't attach the ball properly and it came detached from my jeep. The change stayed on and the torque twisted the heavy metal on the trailer hitch and ripped and damaged the electrical. I'm filing a claim. Which is a terrible inconvenience.

Jeanne O. 
No reviews have been submitted for this location.

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