Horrible experience. Went 9 AM to pickup my rental, nobody was there. A guy (Brett) came 30 min later, saying the manager was on vacation, he had no clue, he took me to office, called a Uhaul rep, very slow process, finally got my key, but I lost one hour, plus I had to pay the guys helping me, very stressful experience. I hope U-haul offers a refund or big discount to repair this negative experience :( POSTED ON GOOGLE REVIEWS TOO!
DANIEL J
LBJ Metroplex LP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dallas, TX 75234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No one there to help so I couldn’t say yes, hard to recommend when it’s just a drop off.
KELSEY MThe Office attendant was very understanding of my need and offered different solutions.
ERIC AThank You!
BERDA SNo personnel, just a drop off location and the temperamental app. Super easy (when the app works).
Christian B