Well I was there for close to an hour. One guy started the process after he disappeared another person came up and we started again. Then had to wait while they cleaned trash out of the back and change a flat tire on the back. He told me they had recently recovered the truck and there wasn't a lock on the driver side just a hole and that there was only 8 miles to empty. He was gracious enough to give me $31.50 credit for the gas 10 gallons of gas that was supposed to be in it and 100 extra miles on my trip. The major problem for me was after being asked to verify everything was good with the truck I foolishly verified the mileage off the paperwork and not the truck because after I had driven for 283 miles plus another 60 ,miles I was some how 100 miles over on the 325 miles plus 100 miles given extra. And now they can't or won't show proof of what the mileage was when they "recovered" the truck. Per uHaul policy when a truck is returned the return location takes a pic of the odometer and gas to verify everything is right. But there is way to prove it since I'm the fool who verified off of the paperwork and not the truck. Leason learned!!
CHRISTOPHER R
Harris Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dalton, GA 30720
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Customer Reviews
- 4.5 Average Customer Rating
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Very friendly. Check-in was quick and no hassle . Note, location has two drop off locations. The one across the road is much easier.
Steve DQuick and easy process, they had everything I needed.
CARLOS CThe employee met me outside. Very friendly and professional.
STEVEN RThe truck was invested w roaches , I told them @ Harris auto when I dropped it off they said they would check it out also I put more gas in it then when I received in it . They charged us 23.87 more when we only went 17 miles over the estimate of 40 miles which was only 15 .00 my mother will be contacting the bank in regards to this matter the truck returned same day
CHRISTIE L