I think the man I dealt with was the owner and I left in tears. He was not only rude and abrasive, but he was also yelling, YELLING at me. Telling me I was rude and talking to my son-in-law trying to justify his yelling at me. I have never been treated like that in my life by a total stranger whom I was paying for something. When we arrived, he told me the website was down and we would have to wait. When I questioned what he meant, he started yelling. The last thing he yelled was that if we were one minute past six, he would charge me another day. I would never go back there. I immediately called U-Haul upon leaving and the man on the phone was great. He assured me that the owner couldn't charge me. I received my receipt and it looks correct. Moving is a very stressful thing that people do. If this man gets angry that fast, he may not be the best to represent U-Haul.
Heather M
Woodland Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Deland, FL 32720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very helpful
Curtis BI have no idea, you guys are doing a great job NOW !!
ROBERT LThe trailer i used the lights would work intermediate. Its not safe to haul something out of state when lights are not working properly.
Gary SEasy in and out-friendly staff
LAWRENCE B