Did everything right
JAMES H
Low Cost Equipment
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Delta, BC V4L2M1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Staff is friendly
Omar SSo glad you had a truck for us
VINCENT RLow Cost Equipment came to our rescue. We had answered UHaul’s “link” the day before about where we were dropping off and the time, as there apparently was a requests for 15 ft. trucks for that day. We wrote that we had been advised by U-HAUL to drop off at Kitty Kottage in Tswassen. This is a very out of the way location…difficult to find. Once there, no one was there. We phoned the number given to us, but told to text. We texted and were asked to check out on line. Being seniors this is a difficult thing for us to figure out and we did it feel comfortable with this.. They told us to go to Low Cost and gave us the address, but the wrong address. We finally found Low Cost and the gentleman there was efficient and courteous and checked us out quickly . We made our ferry reservation to Vancouver Island by 5 minutes, or we would have been cancelled. WE WOULD SUGGEST YOU DO NOT USE KITTY KOTTAGE. This whole dropping off experience was very stressful.
Jim HThe gas tank was not full of fuel so it was very difficult to figure out how much gas to put in at the end of the rental. I looked on the website and it said that the truck I rented would get 10-12 miles per gallon. I travelled 12 miles so I put in 1 1/2 gallons figuring that should be more then enough. I was still charged for another 1 1/2 gallons. A little annoyed at this! It should be rented full of gas and returned full.
LESLEY D