Went to pick up a truck at 9am, they said the other person hadn’t returned it yet. I call back 45 minutes later and they tell me they don’t have it and the nearest one is an hour away. I’m told I’m going to get a 50$ rebate, and he was going to talk to his boss to try and get us something else because of the extra 2 hour round trip. I don’t hear anything. Truck was clean, but front end was messed up, drove terribly.
Joshua A
J&J Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dexter, MO 63841
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great friendly service as well as a smooth process.
JEFFREY BA bad storm went through the area the night before and there was no power which explains why the vehicle wasn't as clean as expected and was also out of gas. That is understandable and acceptable.
Ricky WThe contractor at the drop off point was very helpful and guided me back to where the AT needed to be dropped, and she disconnected the AT for me. I had already gotten assistance at my home with getting the vehicle off of the AT and help with pushing ramps back in, securing loose chains, etc. We had to drop the AT quickly to get the truck back for the movers to unload it for us. Overall, the drop off team hit it out of the park. Tulsa, is well, Tulsa customer service sucks, and that location should be audited at the very least.
HAROLD WSatisfied customer
JOSHUA R