Representative has to pay better attention i got my receipt and money taking out to know be receiving an email of something wrong with payment a month later
Carmen G
Dorchester Food Co Op
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dorchester, MA 02122
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Truck wasn’t exactly clean but they did offer a cover to place on the floor bed. The customer service was pleasant and respectful staff. Just the vehicles weren’t clean. But it got the job done so i guess I'm satisfied.
GLORIA SI had an excellent experience during my recent rental. The staff provided outstanding service from start to finish friendly, attentive, and genuinely committed to making the process smooth. They explained everything clearly, answered all my questions, and made sure I had exactly what I needed for a stress‑free move. It’s clear that U‑Haul takes customer care seriously, and the team at this location truly reflects that. Their professionalism and positive attitude made a big difference in my moving day. Thank you for making the experience easy and enjoyable for me and my family.
Osman BPlease maintain your equipment. The truck I rented broke down, and it took more than 2.5 hours for anyone to arrive. Because of this failure, I incurred over $200 in additional costs—my moving team was stuck waiting with the disabled truck, and I was trapped inside it with no heat in temperatures below 10 degrees. I was literally freezing for more than two hours, and the entire situation was unacceptable. It took more than five phone calls just to get help dispatched. Given the breakdown, the delays, the unsafe conditions, and the extra expenses I was forced to pay, I am requesting a full refund. Please advise on the process to submit this claim and be reimbursed for the additional costs caused by your equipment failure.
KAREN WJust make sure that we up grade the year of the car
FRITZNOL P