U-Haul is horrible!!! You charge me an extra day because the store was not open when I returned the trailer?!?!? Plus, you allow me to book a trailer at a location only to call me within an hour to tell me that I have to drive out of town to get it!!! What kind of business is U-haul running?!?!? A bunch of amateurs!!!
MELLON M
Ricks Smog Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dos Palos, CA 93620
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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MELLON MI am not sure why my original Uhaul pick up at los banos got canceled and redirected to here, nor was I given the option to choose the other los banos locations. When I was notified about the change of pickup location I was not told it would be a self service pick up so I ended up having to call the owner since they were closed, the owner let me know it was self service and not the Uhaul worker. Very inconvenient from Uhaul having to drive an additional 40 minutes just to pick up the truck. When I got in the truck there was no gas whatsoever so I had to refill the truck and did not get reimbursed.
miguel oThis was the worst experience ever. This is completely a u-hual problem. Nothing against rick’s smog. I reserved a truck at a specific location for a reason uhual changed my reservation to a different location in a whole other city the day before. And they made it an online pickup and I specifically requested a go inside and pickup. The mobile pickup doesn’t explain anything and when you do click on something it goes nowhere. So it ended up taking over an hour to figure it out. And don’t think you can just call and talk to someone they put you on hold for over ten minutes just to hang up on you because you’re out in the middle of nowhere next to the highway and you can’t hear them and no real person to help you. Also when they told the day before pickup I had to drive to a different city they told me I could drop it off in my city. THAT WAS A LIE!!!!
Daniel PDon’t use uhaul.
CAROL Y