Customer Reviews for Ricks Smog Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ricks Smog Shop

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Ivan C.
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The employee would not accept the rental back unless the gas tank was filled, even though it showed in our contract that we received the rental a quarter under full. He sent us back to the gas station to fill it up before he would accept it.

ARTHURINE B.
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Customer did not leave a comment.

Robert B.
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We got a call the day before asking us to change our pickup location to Dos Palos. Ten miles further than Los banos. Not really a big deal. Just seemed like a longer drive. Online pickup was a little annoying as U-Haul wouldn't take my location on my newer phone but when I used my wife's slower Older phone it worked fine. Location was ok. Truck was clean and smelled good, no issues with that. I picked it up an hour early. No problems there either.

NICHOLAS D.
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I had about 10 calls trying to see if we could work out an issue. After 25 minute call trying to resolve an issue I was disconnected.

Jorge F.
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Customer did not leave a comment.

MELISSA R.
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Awesome folks in Dos Palos

REBECCA N.
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Customer did not leave a comment.

Kevin W.
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Customer did not leave a comment.

Dinah M.
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Theres nothing to improve ! Keep up with the Excellent job ! I will always use Uhale and highly recommend uhale ! Thank you !

Dorothy H.
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Customer did not leave a comment.

Edward H.
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Customer did not leave a comment.

dinah M.
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Rick is a Really nice guy and very Professional ! Gets me checked in right away when i drop off the Uhauls , highly recommended !!

David B.
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the online self service pick up didn't work but rick helped me get setup and on the road. thanks rick!

dinah M.
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No improvement , Rick is a very nice and professional young man , made it easy to get checked in , he has lots of room to drop off a big Truck easily !

dinah M.
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Highly recommended !!

Dina D.
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Customer did not leave a comment.

Ivan P.
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Julie L.
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Be professional. Don't complain to a customer about being upset that your truck being rented to a One way client. Your issue with the equipment return location is not my problem. We all have a bad day but it's not the customers fault. Also.. I know what an appliance dolly looks like and you thought I was stupid when you passed me a utility dolly and lied. That's why we didn't take it. That is NOT meant to move a huge fridge or washer and dryer. You charged me anyway so now I have the hassle of having the charge removed. I'm sorry you hate renting out U-hauls, but you chose to. Work on pretending that you are happy to help.

Dina D.
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Customer did not leave a comment.

Dina D.
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Dina D.
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Maria P.
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Nice friendly services.

Florentino C.
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Customer did not leave a comment.

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Customer did not leave a comment.

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