Location sent invoice with over $118 of extra charges imparting to mileage. When I pick up the truck the gas-light was on and I was not able to see the miles. I went straight to the gas station about a mile away, got the gas-light to go away then notice the mileage was off over (120 off). Also during the setup, the gas level showed less than 1/8 gas in the tank, once I received the contract after the rental, it showed that I signed off to almost a half tank of gas. I took pictures and have proff of everything, and time stamps It not right how they are price gouging and trying to take advantage of people
Douglas P
Judahs Cotton Candy And Novelty LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Douglasville, GA 30134
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Customer Reviews
- 4.0 Average Customer Rating
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Awesome location, very helpful and knowledgeable I will rent here often
James HCar transport trailers should have a hitch safety pin and ours did not. I bought one for the trip.
Rex MI'm a senior adult, not familiar with all this new way/computer age stuff. The guy I talk to on the phone was real patient, talk me thru everything from the beginning and to ending. By that I mean when it was time to return the U-Haul truck. I call him to see what else I needed do besides drop the keys in the drop box. I will rent again next time I need a U-Haul.
regina cThe gentleman was very helpful. Came out and hooked everything up for me and had the truck warm in the 20 degree weather. Only issue was the truck alignment is off.. had to keep the steering to the right and gets annoying on a 16 hour trip. I give it a 9.5 out of 10 only because of the steering issue
Juan V